Terms and Conditions alibaba33 — Your Rights & Responsibilities

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and alibaba33 ("Platform", "We"). This document, together with our Privacy Policy and Responsible Gaming Policy, forms the entire agreement between both parties.

By accessing, registering, or using any part of the alibaba33 platform — including the website, mobile app, or any related services — you confirm that you have read, understood, and agreed to be bound by all terms stated herein.

Alibaba33 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform after any amendment constitutes acceptance of the updated terms.

To register and use alibaba33 services, you must meet the following eligibility requirements:

• Age 18 years and above on the date of registration. alibaba33 strictly prohibits any underage individuals from using this platform.
• Registering in your own personal capacity, not on behalf of any third party or organization.
• Not appearing on any list of individuals prohibited or excluded from participating in betting activities on legal or regulatory grounds.
• Providing true, accurate, and complete personal information during registration and keeping it updated whenever changes occur.
• Not using the platform for any purpose that violates applicable laws or these terms.

Each individual is only permitted to hold one (1) active account at alibaba33. Duplicate or additional accounts are strictly prohibited and may result in the closure of all related accounts along with forfeiture of balances and winnings.

The registration process requires you to provide the following information accurately:

• Full name as shown on your official identification document
• Valid date of birth
• An active email address used exclusively for this account
• A valid Malaysia mobile phone number
• A strong and unique password

Alibaba33 carries out a Identity Verification (KYC) involving document verification such as MyKad, passport, or other officially recognized documents. The KYC process is completed once and is required before your first withdrawal can be processed. This is a security measure to protect your account and prevent fraud.

Alibaba33 supports a wide range of popular deposit and withdrawal methods in Malaysia, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, ShopeePay, Boost, and direct bank transfers to all major Malaysian banks.

Deposit conditions:

• The minimum deposit amount is RM10 for most payment methods.
• All deposits must come from legitimate sources and must not be proceeds of any illegal activity.
• Alibaba33 only accepts deposits from accounts registered in your own name.

Withdrawal conditions:

• The minimum withdrawal amount is RM30.
• Withdrawals will only be processed to an account registered in your own name — no withdrawals to third-party accounts.
• All applicable bonus wagering requirements must be fully met before a withdrawal can be processed.
• Alibaba33 reserves the right to request additional document verification before processing large withdrawal amounts.
• The standard daily withdrawal limit is RM50,000 for regular members. VIP members enjoy higher limits.

Alibaba33 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms and conditions that will be clearly stated on the relevant promotions page. The following general conditions apply to all bonuses:

• Each bonus is for eligible members only and is non-transferable.
• Wagering requirement must be fully met before any winnings derived from a bonus can be withdrawn.
• Alibaba33 reserves the right to void any bonus if there is evidence of misconduct, abuse, or any attempt to exploit the bonus system.
• One bonus cannot be combined with another unless explicitly stated.
• Alibaba33 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Members who register using false information or create multiple accounts to obtain bonuses will forfeit all related bonuses and wins.

All bets placed on the alibaba33 platform are subject to the individual game rules available in each game's help section. The following general conditions apply:

• All confirmed and accepted bets are final and cannot be voided.
• In the event of a dispute regarding game outcomes, the results recorded in the alibaba33 system are final.
• Alibaba33 uses a Random Number Generator (RNG) that has been independently audited for all RNG-based games, ensuring truly random and fair outcomes.
• Alibaba33 reserves the right to void any bet placed due to a technical error or an error in the odds display.
• Any bet suspected of involving collusion, fraud, or the use of unauthorised software will be voided and the account in question will be investigated.

For sports betting, match results are based on the official outcome declared by the event organiser. alibaba33 is not responsible for any result changes that occur after a bet has been settled based on the initially announced outcome.

You are solely responsible for maintaining the security of your alibaba33 account username and password. alibaba33 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence.

You agree to:

• Not sharing your login credentials with anyone, including family members.
• Using a strong password that combines uppercase and lowercase letters, numbers, and symbols.
• Enabling two-factor authentication (2FA) for an added layer of security.
• Contact the alibaba33 support team immediately if you suspect your account has been accessed without authorisation.
• Log out of your account after each session, especially when using a public or shared device.

The following actions are strictly prohibited on the alibaba33 platform:

• Registering more than one account or using another person's account.
• Using any software, bots, automated scripts, or third-party tools to gain an unfair advantage in games.
• Any form of collusion between players to manipulate game outcomes.
• Uploading or distributing content that is obscene, offensive, threatening, or unlawful through the platform.
• Using the alibaba33 platform for money laundering or any other illegal financial activities.
• Registering using false personal information or another person's identity.
• Attempts to hack, attack, or disrupt alibaba33's technical infrastructure.

Alibaba33 reserves the right to suspend or close any account at any time without prior notice for reasons including but not limited to:

• Violation of any terms and conditions stated in this document.
• Confirmation that the account holder is under 18 years of age.
• Fraud, collusion, or use of unauthorized betting strategies.
• Attempted money laundering or suspicious financial activity.
• Requests from relevant authorities or law enforcement bodies.

You may also close your account at any time by contacting the alibaba33 support team. Once the account is closed, any remaining balance (after deducting any bonus wins that have not met the wagering requirements) will be returned to you via an appropriate payment method.

Alibaba33 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material amendments will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect, except in urgent circumstances.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms and Conditions. The "Updated" date at the top of this page indicates when these terms were last modified.

Continued use of the alibaba33 platform after any amendments take effect constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the alibaba33 platform in general, our support team is ready to assist you:

• Live Chat: Available 24/7 directly within the alibaba33 platform — the fastest way to get a response.
• Support Email: [email protected] — for inquiries requiring more detailed clarification.
• FAQ Page: Visit the FAQ for answers to the most frequently asked questions.

Alibaba33 is committed to responding to all enquiries within 24 working hours. For urgent account security issues, please use live chat for immediate assistance.